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High Reliability Performance Assurance

Taking a deeper dive into what your safety management systems, activities, controls and people are actually doing.

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“A pharmaceutical company that hikes prices ruthlessly, a mining company that shortchanges safety, a bank that fails to respect its clients – these companies may maximize returns in the short term. But, as we have seen again and again, these actions that damage society will catch up with a company and destroy shareholder value. By contrast, a strong sense of purpose and a commitment to stakeholders helps a company connect more deeply to its customers and adjust to the changing demands of society. Ultimately, purpose is the engine of long-term profitability.” Larry Fink, CEO Blackrock, 2020 Letter to CEOs

High Reliability Performance Assurance

Taking a deeper dive into what your safety management systems, activities, controls and people are actually doing.

Request Demo

“A pharmaceutical company that hikes prices ruthlessly, a mining company that shortchanges safety, a bank that fails to respect its clients – these companies may maximize returns in the short term. But, as we have seen again and again, these actions that damage society will catch up with a company and destroy shareholder value. By contrast, a strong sense of purpose and a commitment to stakeholders helps a company connect more deeply to its customers and adjust to the changing demands of society. Ultimately, purpose is the engine of long-term profitability.” Larry Fink, CEO Blackrock, 2020 Letter to CEOs

We bridge the gap between compliance and performance.

Compliance Vs. Performance

Compliance Vs. Performance

Current compliance-focused systems are limited in scope. Contractors manage a lot of compliance but are still unable to provide hiring clients with performance assurance.

Compliance

  • Tells you "What" you need
  • A static collection of safety data, procedures and metrics about a system
  • Failure-centric
    (focused on the “What”)
  • A prequalification check-list
  • Gives you a false sense of assurance

Performance Assurance

  • Shows you "How" to do it and "Why" it's not working
  • Data analytics and dissemination of performance insights from that system
  • Performance-centric
    (focused on the “How”)
  • Real-time performance monitoring
  • Provides you with predictability of results

Adopting performance assurance as part of your culture is the degree to which a contractor values its ability to inspect and better understand their systems, their processes and their actual behaviours.

We separate the signal from the noise

Using our proprietary Risk Factor Linkage Analysis™, we connect and surface all the mission-critical safety data that current EHSQ and compliance systems overlook.

This sheds new light for contractors:

  • Governance effectiveness
  • Management stewardship
  • Significant incident risk
    (reputation loss)
  • Safety culture
  • Sustainability
  • Degree of operational excellence

We turn mission-critical safety data into high reliability performance

Performance Assurance insights are delivered, in real-time, to allow contractors to analyze and interpret their true risk profile, their culture maturity and most importantly, their actual expected results.

We separate the signal from the noise

We separate the signal from the noise

Using our proprietary Risk Factor Linkage Analysis™, we connect and surface all the mission-critical safety data that current EHSQ and compliance systems overlook.

This sheds new light for contractors:

  • Governance effectiveness
  • Management stewardship
  • Significant incident risk
    (reputation loss)
  • Safety culture
  • Sustainability
  • Degree of operational excellence

We turn mission-critical safety data into high-reliability performance

Easily Uncover risk and ensure high reliability performance

Collect Data

  • Separate valuable signals from the noise
  • Enhance data reliability
  • Complete critical data linkages

De-risk

  • Clearly shows gaps in current performance
  • Informs leadership and creates urgency
  • Direct line of sight to performance improvement

MONITOR

  • Ensures performance improvement
  • Provides complete visibility into previously unseen risk
  • Reveals actual expected outcomes in real time

Easily Uncover risk and ensure high reliability performance

Easily Uncover risk and ensure high reliability performance

Collect Data

  • Separate valuable signals from the noise
  • Enhance data reliability
  • Complete critical data linkages

De-risk

  • Clearly shows gaps in current performance
  • Informs leadership and creates urgency
  • Direct line of sight to performance improvement
Step3

MONITOR

  • Ensures performance improvement
  • Provides complete visibility into previously unseen risk
  • Reveals actual expected outcomes in real time

RESULT

The First HRO Culture Maturity Scale

The First HRO Culture Maturity Scale

Proprietary performance measures reveal your true safety culture and risk profile, in real-time. We are the first to make your culture distinguishable, understandable and measurable in terms of practical observations. This is the holy grail for organizations that want to ensure they achieve high reliability organization performance.

We create high reliability organizations

High Reliability Organizations (HROs) are organizations that operate extraordinarily well with a high degree of excellence.

They operate in high-risk environments and avoid catastrophic errors where normal incidents can be expected due to high-risk factors and complexity.

Our methodology ensures every contractor achieves HRO status by:

  • Focusing on what matters most
  • Consistently executing well on the fundamentals
  • Provision of an accountability framework

We create high reliability organizations

We create high reliability organizations

High Reliability Organizations (HROs) are organizations that operate extraordinarily well with a high degree of excellence.

They operate in high-risk environments and avoid catastrophic errors where normal incidents can be expected due to high-risk factors and complexity.

Our methodology ensures every contractor achieves HRO status by:

  • Focusing on what matters most
  • Consistently executing well on the fundamentals
  • Provision of an accountability framework
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Achieve Unprecedented performance assurance

Achieve Unprecedented performance assurance

Finally, a contractor-driven performance assurance platform that delivers material insights and real value for contractors' operations.

  • Up to 80% savings on time and effort spent managing compliance administrative burden
  • Reduce WCB and significant incident costs by up to 100%
  • Elimininate reputation risk and potential for criminal code punshiments
  • Improve relationship with hiring clients by providing highest level of trust and transparency
  • Achieve zero high consequence incidents for decades at a time
  • Actionable, on-the-ground performance insights are standard outputs
  • Identify where serious incidents are going to occur before they become serious loss events
  • Drive and ensure a high performing safety culture to ensure workers go home at the end of shift and communities are protected

Case Study

The challenge: Blindsided by a high consequence loss event, the CEO desired better insight into the effectives of their safety program and culture. Concerned that current safety measures did not prove to be clear, reliable indicators of performance.

Our Findings

  • Lack of governance and oversight
  • Sanitization of bad safety news (c-suite/BOD)
  • Psychologically unsafe organizational culture
  • Culture that is reactive rather than proactive
  • Poor safety system design discourages reporting
  • Less than adequate control measures
  • Lack of understanding with incident causation (blame the worker)
  • Statistically will experience another high-profile incident unless issues are corrected

Company Profile

  • 4,000 employees
  • Multi-national operations
  • Dispersed workforce
  • Certificate of Recognition
  • Responsible Care® certified
  • ISN A rating
  • TRIF 0.93
  • Nominated best organization to work for 3 consecutive years
  • Recognized with industry's most prestigious award for outstanding safety performance 6 times

Transformation in only 120 days!

"With the CARE solution we experienced very quick time to value. It was very easy to get up to speed and drive results. What seemed impossible in the past related to safety performance, Intactix makes possible."
Vice President, HSE

Case Study

The challenge: Blindsided by a high consequence loss event, the CEO desired better insight into the effectives of their safety program and culture. Concerned that current safety measures did not prove to be clear, reliable indicators of performance.

Our Findings

  • Lack of governance and oversight
  • Sanitization of bad safety news (c-suite/BOD)
  • Psychologically unsafe organizational culture
  • Culture that is reactive rather than proactive
  • Poor safety system design discourages reporting
  • Less than adequate control measures
  • Lack of understanding with incident causation (blame the worker)
  • Statistically will experience another high-profile incident unless issues are corrected

Company Profile

  • 4,000 employees
  • Multi-national operations
  • Dispersed workforce
  • Certificate of Recognition
  • Responsible Care® certified
  • ISN A rating
  • TRIF 0.93
  • Nominated best organization to work for 3 consecutive years
  • Recognized with industry's most prestigious award for outstanding safety performance 6 times

Transformation in only 120 days!

Transformation in only 120 days!

"With the CARE solution we experienced very quick time to value. It was very easy to get up to speed and drive results. What seemed impossible in the past related to safety performance, Intactix makes possible."
Vice President, HSE

What our customers are saying

What our customers are saying

“I feel like I have taken the red pill. I cannot unsee what I now know to be true about the shortcomings of current safety systems and how to mitigate risk. The Intactix methodology and performance measures are a game changer for HSE professionals and a major competitive advantage for companies that want to be successful long term.”

Safety Director
“Managing ESG risk is our #1 strategic priority at the board level. We need to receive the right information, at the right time, to make the right decisions. For the first time as a board member, I now have a more complete picture of the true quality of our company’s safety culture, performance, and risk profile.“


Board Member
“The socio-technical system you are promoting is certainly different than anything we were ever exposed to; but when you think about it, it makes all the sense in the world and is easy to develop a passion for, and to work hard to have it start to become part of our culture. Embracing the socio-technical approach was key to us winning the NTTC Competitive Safety Award.”
COO
“I feel like I have taken the red pill. I cannot unsee what I now know to be true about the shortcomings of current safety systems and how to mitigate risk. The Intactix methodology and performance measures are a game changer for HSE professionals and a major competitive advantage for companies that want to be successful long term.”
Safety Director
“Managing ESG risk is our #1 strategic priority at the board level. We need to receive the right information, at the right time, to make the right decisions. For the first time as a board member, I now have a more complete picture of the true quality of our company’s safety culture, performance, and risk profile.“
Board Member
“The socio-technical system you are promoting is certainly different than anything we were ever exposed to; but when you think about it, it makes all the sense in the world and is easy to develop a passion for, and to work hard to have it start to become part of our culture. Embracing the socio-technical approach was key to us winning the NTTC Competitive Safety Award.”
COO

Level up your performance